Privacy and Data Protection

Q: How long is personal data kept by Suzano?

We keep personal data saved as long as there is a purpose for its use or to comply with our legal obligations. Everything is done in a secure manner and with access control, in accordance with existing safety regulations.

Q: Where is personal data stored?

On servers located in Brazil and in the cloud, according to the best practices in the market.

Q: How does Suzano obtain personal data?

We may receive personal data physically and electronically, making use of documents and information shared by our direct and outsourced team.

Q: From whom is the personal data obtained by Suzano?

We receive personal data from supplier companies, from those who provide services to us, from dependents, from collaborators and collaborators, from volunteers and from commercial and legal representatives of PJ clients and visitors.

Q: How does Suzano handle the personal data of minors?

We process the personal data of minors in the internal relationship with the families of collaborators and collaborators; in external relations, such as in our social and educational programs; and in the campaigns developed to assist the training of children and adolescents.

Q: How does Suzano protect personal data?

We are aligned with the best international information security and governance practices in the protection of personal data. We promote a secure environment for processing personal data, which involves everything from training our team and applying governance policies, to the use of information security protocols.

We value the transparent, ethical and secure treatment of the personal data we process. The activities that involve them are carried out in a legitimate, legal manner and based on laws, internal regulations and best practices in the market. Learn more about our governance and actions we take to ensure the privacy and data security of everyone who contacts us.

Privacy and Personal Data Protection Governance Program

Personal data processing guidelines are guaranteed by means of a governance program based on three pillars: guidance, supervision, and execution. Learn more:

Guidance

1. Mapping activities involving Personal Data

2. Privacy and personal data protection notices, called a P&PD Notice

Supervision

3. Consent Management

4. Third-party management

5. P&PD Incident Management

Execution

6. Rights of the owners

7. Minimization, retention, and deletion of personal data

8. Awareness and training

Our principles

We follow seven principles to keep personal data secure:

1

Data minimization and need

We only collect the data that is necessary and useful for each purpose.

2

Finality

We always have a reason to justify the collection of personal data.

3

Quality

We keep the data up to date and correct.

4

Transparency

This page and the P&PD Notices reflect our reasons for processing data.

5

security

We follow the best information security and privacy practices.

6

Non-discrimination

Personal data will never be used to discriminate against someone.

7

Free access

Feel free to get in touch and understand how we treat your personal data or to manage your preferences.

Glossary

Understand some important terms

Personal data

Sensitive personal data

Personal data subjects

Treatment

Comptroller

Operator

National Data Protection Authority (ANPD)

Data Protection Officer (DPO)

Legal Bases

Consent

International data transfer

Your rights

Find out what your rights are as a personal data subject

Confirmation of treatment and access

Right to know whether or not Suzano processes your personal data and to have access to what data is processed.

Information about sharing

Right to know what personal data was shared, with whom and in what way.

Do not consent or revoke consent

You do not have to accept that your personal data be processed and you can revoke your acceptance whenever you want, provided that the legal basis for processing your data is Consent.

Correction and elimination

Right to have your personal data corrected, updated or deleted.

Anonymization and blocking

Right to have your personal data anonymized or to block its treatment.

Portability request

Right to request that your personal data be sent to other institutions.

What personal data do we use?

At Suzano, we only use the information necessary for the development of our activities and based on the previously defined purposes for each situation. Some of this personal data are:

CPF

Cargo

Bank Details

Address

Religious conviction

Political opinion

Health data

Biometric data

Racial/ethnic origin

Questions Frequent

How long is personal data kept by Suzano?

Where is personal data stored?

How does Suzano obtain personal data?

From whom is the personal data obtained by Suzano?

How does Suzano handle the personal data of minors?

How does Suzano protect personal data?

Personal Data Protection Notices

These documents show the data we collect in different situations. To learn more, download the PDFs.

Talk to the Data Protection Officer (DPO)

Would you like to exercise your rights as a personal data subject, learn more about this topic, or report a security incident involving personal data? Fill out the P&PD Form to speak to the DPO.

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